Shop rules

The conclusion of the contract between the Buyer and the Seller may take place in two ways:
Before placing an order, the Buyer has the right to negotiate the provisions of the contract with the Seller, including those changing the provisions of the following regulations. Negotiations, these should be conducted in writing and sent to the address of the Seller (Sigynsgade 58, 4th, Copenhagen 2200, Denmark)

If the Buyer resigns from the possibility of concluding a contract through individual negotiations, the following terms and applicable law shall apply.
Contact details of the Seller:
Lookrecya Dream Jewelry
Sigynsgade 58, 4th
2200 Kobenhavn N
Denmark
e-mail : lookrecya@lookrecya.com
telephone: +48 501647684 or +45 60564684

§1PAYMENT

Payments in the lookrecyadreamjewelry.com online store can be made by traditional bank transfer or the PayPal payment system using payment cards. All prices are given in one in three currencies: DKK, PLN or EUR. All prices, regardless of the choice of currency, include 25% VAT applicable in Denmark and throughout the EU. For purchases from outside the EU, VAT is deducted and therefore either local tax or duty is charged on site according to the regulations at the place of delivery.

Be aware that it is your responsibility to pay the applicable fees and this may delay your delivery time. More about payments: https://lookrecyadreamjewelry.com/wysylka-i-platnosc/

§2 SHIPPING

Items purchased on lookrecyadreamjewelry.com are shipped using a courier company that offers insurance and the option of tracking the shipment in case of problems. The goods are insured during transport, please check the contents of the package upon receipt. If the package and/or its contents are damaged upon receipt, this should be reported in the presence of the courier. Most orders ship within 2 business days. If the shipment is personalized, we will inform you about the exact date of shipment. For urgent orders, please contact us to inquire on the fastest possible shipping time. More about shipping: https://lookrecyadreamjewelry.com/wysylka-i-platnosc/

§3 WARRANTIES AND RETURNS

Purchases on lookrecyadreamjewelry.com are covered by Danish Commercial Law, which entitles you to file a complaint within 24 months from the date of purchase. Please always contact us before you ship your item. If your claim is valid, it means that you can have your claim repaired, replaced, refunded or reduced price, depending on your specific situation. If the claim is justified, we will refund the (reasonable) shipping costs. The goods must always be returned in the appropriate packaging. Also, please remember to get a shipping receipt so we can refund the shipping costs. The right to claim does not apply to defects, damage or wear caused by improper use, lack of maintenance or normal wear and tear. If, as a consumer, you want to advertise your purchase, please contact us on +45 60564684. If we cannot find a solution, you can send your complaint to: Center for Klageløsning, Nævnenes Hus, Toldboden 2, 800 Viborg www.forbrug.dk

If you live in an EU country other than Denmark, you can submit a complaint to the European Commission’s Complaints Portal here – http://ec.europa.eu/odr

§4 RIGHT TO WITHDRAW FROM THE CONTRACT

As a consumer, you have a 14-day right to withdraw from the purchase contract without giving any specific reason. It is valid for 14 days from the receipt of the items for the notification of the intention to withdraw from the contract by e-mail to the address kontakt@lookrecya.com before sending the items to the physical address Lookrecya Dream Jewelry, Sigynsgade 58, 4th, 2200 Kobenhavn N, Denmark We only accept parcels sent directly to the address indicated or handed over in person to the above address by prior arrangement.

Warning! The right to withdraw does not apply to Special Orders

The right to withdraw from the contract does not apply to goods made on special order and personalized on a specific request, e.g. resizing, engraving, etc. The refund is for the entire amount previously paid, provided it is not damaged or used. In that case, we will deduct the appropriate amount from the refund. Refunds are made exactly the same way they were sent, unless otherwise agreed. We will refund all payments received from you, including delivery costs (as long as they do not exceed the amount necessary for shipping), no later than 14 days from the date on which he received your message that you want to cancel the contract. We can withhold payment until we receive the item, unless you send us proof of its return. Standard withdrawal form below:

To: Lookrecyadreamjewelry.com Sigynsgade 58, 4th 2200 Kobenhavn N Denmark

E-mail: kontakt@lookrecya.com

I declare that I want to exercise the right of withdrawal in connection with my contract for the purchase of the following items:

_________________________________________________________

Ordered on: ____________ Received: _______________

Name and surname of the consumer: ________________________________

Consumer address: ________________________________________

Consumer signature: _____________ Date: _______________

§5 PRIVACY POLICY

When you shop with us, we need the following information for processing your order: Name and surname, address, telephone number and e-mail address.

We register and transfer personal data that is necessary to be able to deliver the item to you. Personal data is recorded with Lookrecya Dream Jewelry for five years, after which the information is deleted. In addition, we cooperate with other companies that store and process data, including for shipping and accounting purposes. These companies process the information only on our behalf and are not allowed to use it for their own purposes. These are only data processors in the EU or in countries that can ensure adequate protection of your data. You have the right to be informed about what information we process about you and to correct it. If you believe that your personal data is being processed unlawfully or that too much of it has been collected, you can contact us at: kontakt@lookrecya.com

More about the Privacy Policy: https://lookrecyadreamjewelry.com/polityka-prywatnosci/